North Valley IT
Contact Us
North Valley IT
Contact Us
Phone
424-248-9454
Email
support.northvalleyit@gmail.com
Services

Technology services without the runaround.

Six areas of work, from the help desk to the server closet.

Not sure which one you need? Start with the problem instead.

Managed IT

Ongoing support, monitoring, maintenance, patching, and device management.

Drawing of a monitoring view A list of an office firewall, core switch, file server, backup server and front desk PC, each with a role, a status dot and a flat activity trace. The backup server is marked for scheduled maintenance.
The kind of view routine monitoring produces. Illustrative layout, no live data. Green: healthy. Hollow: scheduled maintenance.

What this covers

  • Help desk and remote support for staff
  • Monitoring of servers, network equipment and workstations
  • Patching and updates on a schedule you know about
  • Device setup, replacement and retirement
  • User accounts, onboarding and offboarding
  • Documentation of your environment, kept current
Read about Managed IT

Network Infrastructure

Business networks, Wi-Fi, firewalls, switches, VPNs, VLANs, and infrastructure.

Plan sketch of Wi-Fi coverage in a small office An L-shaped floor plan with a front office, a back office and a storage room. Two access points are marked, each with shaded areas showing nominal coverage rather than a measured survey.
Where access points go decides where the Wi-Fi works. Shaded: nominal coverage, not a survey.

What this covers

  • Firewall selection, configuration and access rules
  • Switches, cabling and patch panels
  • Wi-Fi design, placement and tuning
  • VPN access for people working away from the office
  • Network segmentation for point-of-sale, guest and office devices
  • Labeled, documented equipment you can hand to anyone
Read about Network Infrastructure

Cybersecurity

Endpoint protection, MFA, access controls, security monitoring, and security best practices.

Drawing of a multi-factor sign-in A workstation leads to a sign-in, then to a second factor on a phone, then to access granted. Without the second step the sign-in is stopped.
Multi-factor authentication as staff experience it: a password, then a prompt on a phone. Green: sign-in allowed. Hollow: sign-in stopped.

What this covers

  • Endpoint protection on every workstation and server
  • Multi-factor authentication on email and remote access
  • Access controls: who can reach what, and why
  • Security monitoring and alert review
  • Email filtering and safe-sending settings
  • Short, practical guidance for staff
Read about Cybersecurity

Microsoft 365

Microsoft 365 administration, email, Teams, SharePoint, OneDrive, and account management.

Drawing of a Microsoft 365 tenant One account per person connects to email, Teams, shared files and OneDrive. Under shared files sit a finance folder and a projects folder.
One account reaches email, Teams and files, so leaving staff can be switched off in one place.

What this covers

  • Tenant setup and ongoing administration
  • Email, shared mailboxes and calendars
  • Teams, SharePoint and OneDrive structure
  • Licensing that matches how people work
  • Account lifecycle: joiners, movers and leavers
  • Migrations from older mail and file servers
Read about Microsoft 365

Backup & Disaster Recovery

Business backups, recovery planning, cloud backups, and continuity planning.

Drawing of a backup schedule An office server and an off-site copy joined by a dashed link, above a timeline with nightly, weekly and monthly ticks, a completed restore test and the next test scheduled.
Backups run on a schedule, a copy lives somewhere else, and restores are tested. Green: test completed. Hollow: scheduled.

What this covers

  • Server and workstation backups on a schedule
  • Microsoft 365 mailbox and file backups
  • Off-site and cloud copies
  • Documented restore tests
  • A written recovery plan for the systems the business depends on
  • Continuity planning for an outage, a loss or a move
Read about Backup & Disaster Recovery

IT Consulting

Technology planning, infrastructure assessments, hardware recommendations, and IT strategy.

Drawing of an assessment checklist Five rows: network, accounts and access, backups, devices and licensing. The first two are checked; each row has a short line of notes.
An assessment covers the same five areas every time, and ends in a written report.

What this covers

  • Infrastructure assessments with a written report
  • Technology planning and budgeting for the year ahead
  • Hardware and software recommendations
  • Second-location and office-move planning
  • Second opinions on quotes and proposals
  • Vendor and internet-provider coordination
Read about IT Consulting

Let’s fix what’s slowing you down.

Whether you need ongoing IT support, help with a network, better security, Microsoft 365 assistance, or simply want someone to look at your current setup, start with a conversation.

Talk to North Valley IT Get IT Support
Phone
424-248-9454
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