Services
Managed IT
Ongoing support, monitoring, maintenance, patching, and device management.
On this page
What this covers
Managed IT is the everyday work of keeping computers, accounts and the network running so nobody in the business has to think about them. We keep an eye on the systems, apply updates on a schedule, and answer the phone when something is wrong. You get one place to call and one team that already knows how your office is set up.
- Help desk and remote support for staff
- Monitoring of servers, network equipment and workstations
- Patching and updates on a schedule you know about
- Device setup, replacement and retirement
- User accounts, onboarding and offboarding
- Documentation of your environment, kept current
How it works with you
We start by documenting what you have and fixing what is obviously wrong. After that, most of the work is quiet: updates go in outside working hours, monitoring tells us about a failing drive before it fails, and every request is read and answered by a person. You will know what is being done and why.